30-Day Satisfaction Guarantee

At BoutiqueCustom, your happiness is our priority. If your shirt doesn’t meet your expectations — whether it’s the size, design, or color — we’ll make it right.

You have up to 30 days from the date of delivery to request a free exchange or a full refund. In most cases, there’s no need to return the item.

1. Free Exchange & Reshipment

• Misprinted (wrong image), damaged, or defective?
  Get a free replacement — no return required in most cases.
• Wrong item, missing item, or lost in transit?
  We’ll reship at no cost to you.

2. Refund or Replacement Eligibility

You can request a refund or replacement within 30 days of received your order if:

• The item is defective, wrong printed image, or significantly different
• The item is incorrect or the wrong size/color was sent

Photos of the product are required for any refund or replacement requests.

In most eligible cases, you don’t need to return the item.

3. When Will You Receive Your Refund?

• The refund process typically takes 2-3 business days.
• Once we process your refund, it may take 5–10 business days for the amount to appear in your account, depending on your bank or credit card provider.

4. How to Request a Replacement or Refund

* Email us at cs@boutiquecustom.com with:

• Your order number
• The issue you encountered
• Photos of the item (if received)